Western Union money transfer

How to collect a money transfer
Please specify the country of origin, the name of the sender, the expected amount and the Money Transfer Control Number (MTCN).
Present your valid ID to the operator
The operator will check the transfer availability and will print out the receiving money form for you to sign it. Once you sign the form, the money will be paid out.

Receiving money from abroad

A money transfer sent to you through Western Union can be picked up at the nearest post office, Sberbank or VTB bank, at an exchange office or another retailer within Tenfore network. In order to receive a money transfer, no bank account is needed. At post offices, money is paid out in dinars only, while in Sberbank and VTB bank you can pick up your money in euros. At exchange offices and other retailers you can opt between dinars and euros. In Sberbank the payout limit is EUR 6000. Money transfer fee is always paid by the Sender only.

How to collect a money transfer
Please specify the country of origin, the name of the sender, the expected amount and the Money Transfer Control Number (MTCN).
Present your valid ID to the operator
The operator will check the transfer availability and will print out the receiving money form for you to sign it. Once you sign the form, the money will be paid out.
How to send a money transfer
Please specify to the operator the recipient's name, the country you are sending money to and the amount you would like to send.
Present your valid ID and the money you want to send, along with the transfer fee.
Money transfer will be executed via Western Union system.
The operator will print out the sending money form for you to sign it. Please sign it and return the form to the operator
Notify the recipient that you have sent the money and provide him/her with the information necessary for receiving money.

Sending money from Serbia

 

Sending money from Serbia is quite simple - your money will be sent to your Receiver within minutes anywhere in the world.To send money from a post office, neither the Receiver or the Sender need to have a bank account.
Money can be sent from the nearest post office location anywhere in Serbia as well as from exchange offices and other retailers to more than 200 countries and territories throughout the world.Monthly limit for sending money per person is 1.200.000 dinars (RSD), while the limit per transaction is 700.000 dinars (RSD).

Money is sent in dinars only, while the Receiver will pick up the money in the currency available for pay out in the destination country. Money transfer fee is always paid by the Sender only.

When the transfer has been completed, the clerk will give you a verified copy of the form with a 10 digit Money Transfer Control Number (MTCN), which should - with your information - report to the recipient.

How to send a money transfer
Please specify to the operator the recipient's name, the country you are sending money to and the amount you would like to send.
Present your valid ID and the money you want to send, along with the transfer fee.
Money transfer will be executed via Western Union system.
The operator will print out the sending money form for you to sign it. Please sign it and return the form to the operator
Notify the recipient that you have sent the money and provide him/her with the information necessary for receiving money.
How to create user account
1. Registration Choose the option Register on www.westernunion.rs. Fill in all neccessary information and follow the instructions in registration form.
2. Identification Bring your identity document with you and visit TENFORE location where you can be identified.
3. Verification After we check all the documents, your user account will be activated and you can use on-line money sending service.

On-line money sending

Step 1. – Create your user account

 

Visit westernunion.com and register. Before you first online transfer, please visit TENFORE location where we can identify you.

After that your account will be activated and you will be able to send money online whenever it suits you most 24/7.

Pricelist for online sending
How to create user account
1. Registration Choose the option Register on www.westernunion.rs. Fill in all neccessary information and follow the instructions in registration form.
2. Identification Bring your identity document with you and visit TENFORE location where you can be identified.
3. Verification After we check all the documents, your user account will be activated and you can use on-line money sending service.
How to Send Money On-line
1. Log in on westernunion.com and select the option Send Money
2. Fill out money transfer details and enter information on recipient
3. Pay by your credit or debit card issued in Serbia
4. Inform the recipient of the Money Transfer Control Number (MTCN)
5. Track your transfer on westernunion.com
Step 2. – Send money online

 

Online service allows you to quickly and reliably send money worldwide from any device at any time you like. Just a few clicks and your money is on its way. Depending on the type of service* you choose the receiver will get the money within a few minutes.

*Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See terms for details.

How to Send Money On-line
1. Log in on westernunion.com and select the option Send Money
2. Fill out money transfer details and enter information on recipient
3. Pay by your credit or debit card issued in Serbia
4. Inform the recipient of the Money Transfer Control Number (MTCN)
5. Track your transfer on westernunion.com

Sending money within Serbia

If you need to make a fast money transfer within Serbia, there is an intra money transfer service which has been offered by Western Union since January 1st, 2018. Intra money transfer service is designed for money transfers when both the country of origin and the country of destination is Serbia and is available with all our agents at over 1800 locations.

Fraud and customer protection

 

WARNING

Protect yourself from fraud by not sending money to persons you do not know or for the purchase of goods / services over the Internet. Read more about frauds and how to protect yourself.

Details

Pricelistof money transfer

Valid from June 15, 2019

Fee for sending to Serbia

Serbia
Amount to send
(RSD)
Fee
(RSD)
0 - 2,000 99
2,000.01 - 5,000 150
5,000.01 - 8,000 200
8,000.01 - 700,000 2.5%*

* From the amount sent

Fee for sending to Bosnia and Herzegovina, Montenegro, Croatia and North Macedonia

Bosnia and Herzegovina Montenegro Croatia Macedonia
Amount to send
(RSD)
Fee
(RSD)
0 - 6,400 660
6,400.01 - 12,800 950
12,800.01 - 25,500 1,450
25,500.01 - 42,000 1,900
42,000.01 - 64,000 2,500
64,000.01 - 83,500 3,800
83,500.01 - 90,000 4,100
90,000.01 - 105,000 4,300
105,000.01 - 125,000 4,550
125,000.01 - 150,000 4,850
150,000.01 - 175,000 5,050
175,000.01 - 200,000 5,300
200,000.01 - 230,000 5,500
230,000.01 - 700,000 8,900

Fee for sending to all other countries

World
Amount to send
(RSD)
Fee
(RSD)
0 - 8,300 800
8,300.01 - 16,000 1,500
16,000.01 - 26,000 2,200
26,000.01 - 32,000 2,600
32,000.01 - 41,000 3,300
41,000.01 - 55,000 3,700
55,000.01 - 60,000 4,000
60,000.01 - 84,000 4,300
84,000.01 - 90,000 5,300
90,000.01 - 105,000 5,800
105,000.01 - 125,000 6,300
125,000.01 - 150,000 6,800
150,000.01 - 175,000 8,100
175,000.01 - 200,000 8,400
200,000.01 - 230,000 8,700
230,000.01 - 700,000 9,900

Western Union Online Money Receipt Fee

Serbia
Amount to send
(RSD)
Fee
(RSD)
0,01 - 10.000,00 700
10.000,01 - 30.000,00 1.400
30.000,01 - 60.000,00 2.500
60.000,01 - 200.000,00 4.200

The limit for sending by
cash amount is RSD 200,000.00

The monthly sending limit
per sender is RSD 1,000,000.00

* Western Union derives profit from charging service fees, as well as from the exchange of currencies.

Additional services pricelist:

  • Message – 10 RSD for a message up to 20 words (and 10 RSD for each additional word)
  • Telephone Notification – 250 RSD (service is not available for sending to Serbia; on request service is available and free for sending to Chile and Vietnam)

Limit per transaction is 700,000 RSD.

Monthly limit per sender is 1,200,000 RSD.

* Western Union derives profit from charging service fees, as well as from the exchange of currencies.

 

Contact
Contact

Contact form

Contact
captcha
Dobračina 60
11 000 Belgrade, Serbia
Customer Center
Phone:+381 11 333 4 999
Fax:+381 11 333 4 998
Working days and Saturdays:
07:00 - 20:00

On Sundays:
08:00 - 19:00